How much does The Samiti cost?

The Samiti operates on a commission-based model, where fees are calculated as a percentage of the total service cost. We believe in transparent pricing, ensuring there are no hidden fees. Additionally, we have a minimum fee of £200 ex VAT or the equivalent in rupees (approximately ₹20,000). This initial fee serves as a deposit, credited towards your overall bill. In the event you choose not to utilize The Samiti's services, the deposit covers our operational costs.

Is transferring money to The Samiti safe? 

Absolutely, your financial security is paramount to us. That's why we exclusively utilize Wise, a reputable payment platform regulated by the Financial Conduct Authority (FCA), ensuring your transactions with The Samiti are conducted with the highest level of safety and compliance.

What are the working hours of The Samiti?

The Samiti operates within the Greenwich Time and India Standard Time Zones, adhering to typical working hours from 9 AM to 5 PM. Rest assured, we strive to promptly address all initial inquiries within one working day, ensuring a timely and efficient response to your needs.

How can I communicate with The Samiti? 

We offer two primary channels. Our preferred method is WhatsApp, accessible at ‪+91 84400 00350‬. Alternatively, you can reach us via email at hello@thesamiti.com. Please note that while we strive to provide timely responses through both channels, email correspondence may experience longer response times.

Can The Samiti support companies as well as individuals? 

Absolutely! The Samiti is equipped to assist individuals, organizations, and companies alike, addressing a wide array of needs. No inquiry is too small for us to handle with care and attention. 

Please note that all requests made to The Samiti are subject to an initial deposit payment of £200 ex VAT or the equivalent in rupees / ₹ (approximately ₹2,000). This deposit serves as a credit towards your overall bill and ensures our commitment to providing exceptional service. Should you opt not to proceed with The Samiti, the deposit covers our operational costs.

What services does The Samiti offer?

At The Samiti, we offer a range of services tailored to support your everyday needs, whether you're an individual, family, or business coming to Jaipur. Our services include:

• Living: Accommodation is a common request, and our founders, who are some of the best-connected real estate brokers in the Pink City, can assist you in finding apartments, family homes, or unique properties. Additionally, we can connect you with house staff such as nannies, drivers, chefs, and cleaners. We also offer support in finding the right schools and personal tutors for children of all ages.
  
• Wellness: With wellness becoming increasingly important, we provide access to gyms, trainers, grocery stores, salons, and spas to meet your needs. We also have partnerships with leading private healthcare institutions, professionals and therapists in the city.
  
• Network: Our founders have extensive experience in various industries in Jaipur, including real estate, marketing, and textiles. Leveraging our connections, we can introduce you to leading suppliers, brands, and service providers for your business needs. Whether you're in need of artisan and jewelry suppliers, shoot production partners, office space, or industrial manufacturers, our network ensures that you receive the time and attention you deserve. We prioritise making meaningful introductions that connect you with the right people to move your business forward.
  
• Experience: Jaipur and Rajasthan can be overwhelming to navigate, but with The Samiti, you gain access to a level of excellence that sets your experiences apart. Our handpicked team of tour guides, introductions to hotel general managers, discerning tour drivers, and exclusive shopping experiences with the founders and creative directors of Rajasthan's defining brands ensure that you can immerse yourself in the region's culture and beauty like never before.

Can you support me with planning holidays? 

The Samiti is well-equipped to assist with a wide range of requests, including planning holidays. It's important to note that the period from October to March, known as the holiday or high season in Rajasthan, tends to be particularly busy. As a result, there may be less flexibility in meeting demands during this time. We recommend providing as much lead time as possible to ensure we can effectively meet your expectations and deliver exceptional service.

Can you support me with planning special events like parties and weddings? 

Yes, we are equipped to support you with planning special events such as parties and weddings.

Can The Samiti assist with specific requests or customised services?

Absolutely, customising services to meet your unique needs is what we excel at. While we showcase a range of services on our website, we understand that everyone's requirements are unique. The Samiti is committed to helping you make the most of your time and experience in Jaipur by tailoring our assistance to suit your individual needs

Is there a minimum or maximum duration for engagements with The Samiti?

No. We are happy to engage with our members for as long as they need our support. 

Does The Samiti offer packages or subscriptions for recurring assistance?

At The Samiti, our commission is seamlessly integrated into the total cost of the services we provide to you, ensuring transparency with no hidden fees. Should the cost of a particular service change, such as an increase in rental fees for an apartment, our commission percentage remains fixed, but our fee adjusts accordingly based on the updated rental price.

What is the typical turnaround time for requests submitted to The Samiti?

At The Samiti, we strive to provide timely responses to all enquiries, typically within one working day, often even quicker, especially for initial conversations via WhatsApp. The complexity and scope of the request may affect the turnaround time, with simpler requests being addressed more swiftly. Rest assured, our team endeavours to agree upon timelines upfront to ensure visibility and peace of mind regarding when responses can be expected.

How does billing work for services provided by The Samiti?

At The Samiti, billing for our services is straightforward. Upon agreement of services, you will receive a payment request link via our secure payment platform, Wise. Initially, this will cover the standard deposit fee, followed by the service fees once we've found solutions to your needs. For ongoing services with monthly charges, you'll receive payment request links monthly as well. Once all payments are deposited into The Samiti's account, we promptly address your request. Please note that services will commence only after full payment has been received.

Can I schedule a consultation with The Samiti to discuss my needs?

At The Samiti, we value open communication and understand the importance of discussing your needs before any commitments are made. We're more than happy to answer any questions you may have during a consultation. Typically, this consultation will take place over WhatsApp for convenience. However, if your request requires more in-depth discussion, we can organize a video conference. Rest assured, there are no fees associated with this initial consultation.

Does The Samiti offer support for emergency or last-minute requests?

While The Samiti does not function as an emergency service, we do have access to some of the finest private medical services, doctors, paediatricians, and therapists in the city. In the event of a serious emergency requiring immediate attention, we recommend contacting emergency services at 112.

For last-minute non-emergency requests, we strive to accommodate your needs as quickly as possible. However, please note that the availability of individuals and services may vary. If your request cannot be accommodated at the specific time, we will work diligently to make alternative arrangements for you.

Are there any restrictions or limitations on the types of requests The Samiti can fulfil?

While we endeavour to fulfil a wide range of requests, it's important to note that The Samiti operates within the bounds of Indian state law. As such, we are unable to accommodate any requests that contravene local regulations or legal requirements. Additionally, please be aware that we are not an emergency service.

How does The Samiti prioritise requests from clients with overlapping needs or urgent timelines?

At The Samiti, we prioritise requests on a first come, first served basis. We are committed to treating all our members equally and fairly, ensuring that each request receives prompt attention and dedicated assistance.

Can I provide feedback or suggestions for improvement to The Samiti's services?

Yes please! We welcome ways to improve our service offering. The best way to do this is via email: hello@thesamiti.com